Customer Services: 0800 471 4807

Delivery and Returns

Delivery 

  • All deliveries are made by specialist two man team.

  • Deliveries are free and no extra cost will be added for delivery at the time of checkout.

  • As the delivery date approaches you will receive a notification confirming a date and time slot that your furniture can be delivered. If this is not suitable, simply get in-touch to arrange a more suiting time and date.

  • On the day of delivery you will receive a courtesy call one hour prior to delivery just to confirm you are all set to receive your furniture.

  • Items will be placed in a room of your choice. 

  • At current we do not offer assembly or are able to unpack the items and take the packaging materials away.

Returns

  • Benhomes honer a 14 day no quibble return policy.

  • We advise all customers to retain the original packaging materials incase you do want to return your purchase.

  • If for any reason you are not happy with your furniture, we are happy to arrange collection of your order. Your items must be in perfect condition and in the original packaging. If for any reason your purchase is not returned in its original packaging and perfect condition we will be unable to offer a full refund.

  • Just give us ring and we will arrange a suitable collection date and time.

  • In the rare case that you receive goods that for whatever reason do not fit the description or are faulty we will of course endeavour to offer a suitable replacement or offer a full refund. 

  • In the event that you simply don't like the item its the buyers responsibility to pay the return costs. These charges can be found on our Terms and Conditions page.